Privacy Policy

1. Who We Are

Global Home Business is operated by Global Home Business, based in the United Kingdom.

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

Email: privacy@ghbsystem.com

2. Information We Collect

We collect information necessary to provide and improve the Service.

2.1 Information You Provide

When you create an account or use the Service, we may collect:

• Name
• Email address
• Contact lists and lead information you add to the platform
• Conversation history and message content you manage through the platform
• Calendar event information and scheduling details you choose to sync or create
• AI-generated summaries, insights, and analytics created as part of providing the Service
• Any other information you choose to submit through the platform

2.2 Google Account Data

If you connect your Google account via Google OAuth, we may access:

• Your Google profile information (name and email address)
• Google Calendar data (read and write access)

This access is used solely to provide features you request, such as calendar synchronization and scheduling.

2.3 Automatically Collected Information

We may automatically collect limited technical information, including:

• IP address
• Approximate geographic location (derived from IP)
• Browser and device information
• Usage and interaction data

We also collect IP address and approximate geolocation data for visitors who view landing pages created using the Service (even if they are not logged-in users). This is used for basic analytics, security, and performance monitoring.

3. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain the Service
• Create and manage user accounts and authentication
• Synchronize, create, and manage calendar events and scheduling features
• Support messaging and communication features (where enabled)
• Generate AI-powered summaries, analytics, and insights as part of delivering the Service
• Monitor usage, performance, and security
• Provide customer support
• Comply with legal obligations

4. Use of Google User Data

Our use of Google user data complies with the Google API Services User Data Policy, including the Limited Use requirements.

Specifically:

• Google user data is used only to provide features that are visible and requested by the user
• Google user data is not sold
• Google user data is not used for advertising
• Google user data is not shared with third parties except as necessary to provide and operate core functionality (for example, hosting and infrastructure providers)
• Google user data is not used to train generalized AI or machine learning models

You can revoke our access to your Google account at any time through your Google Account settings.

5. Sharing of Information

We do not sell personal data.

We may share information with trusted third-party service providers who help us operate the Service. These providers only receive data necessary to perform their services and are expected to protect it.

Service providers we may use include:

• SendGrid – email delivery
• Stripe – payment processing
• Firebase – authentication, database, and storage
• Google Cloud – infrastructure services
• OpenAI – AI-powered features
• Google Gemini – AI-powered features
• Instantly – lead and outreach functionality
• Fly.io – application hosting
• Cal.com – scheduling integrations
• Calendly – scheduling integrations
• Twilio – messaging services (where enabled)
• WhatsApp – may be linked to or used for messaging workflows where enabled
• app.ipgeolocation.io – IP-based geolocation services
• Microsoft Azure / Microsoft Calendar – calendar integrations (where enabled)

We may also share information if required to do so by law or to protect the rights, safety, and security of our users and the Service.

6. Payment Information

Payment information is processed by Stripe. We do not store or process full payment card details on our servers.

7. Data Retention

We retain personal data only for as long as necessary to provide the Service.

If you delete your account, your account data is scheduled for deletion within 30 days, subject to limited retention where required for security, legal, or operational purposes (such as temporary backups).

8. Security

We implement reasonable technical and organizational measures to protect personal data, including access controls and safeguards intended to prevent unauthorized access, misuse, or disclosure.

No method of transmission or storage is completely secure, but we work to protect your information and improve our security over time.

9. Your Rights

Depending on your location, you may have rights regarding your personal data, such as requesting access, correction, or deletion.

To make a privacy request, contact us at:

privacy@ghbsystem.com

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and the “Last updated” date will be updated accordingly.

11. Contact Us

If you have questions about this Privacy Policy, contact:

Global Home Business
Email: privacy@ghbsystem.com